Scheduled Maintenance: Next Identity Release v1.62.0

Scheduled Maintenance Report for Next Identity

Completed

The scheduled maintenance has been completed.

Posted Oct 01, 2025 - 23:00 UTC

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Posted Oct 01, 2025 - 16:00 UTC

Scheduled

he Next Identity platform will undergo maintenance:

Date October 1st, 2025
Start time: 4pm UTC
Duration: 9h
Risk: > High | Kong Upgrade
This update enhances the platform’s reliability and logging accuracy by upgrading the gateway and standardizing key configurations. While improving overall service performance, it may temporarily impact application availability or customer access. Please monitor key workflows closely after deployment.
Downtime: None

Please visit the changelog for details.

Posted Sep 26, 2025 - 18:39 UTC

This scheduled maintenance affected: Applications (Journeys, Console), APIs (Unify API, Connect SMS API, User API, Adopt API), and Gateway.