In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 09, 2026 - 16:00 UTC
Sep 09, 2026 - 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:
Date: September 9, 2026
Start time: 4pm UTC
Duration: 7 hrs
Risk: High | Quarterly Infrastructure Upgrade
This release includes a quarterly backend system update aimed at improving overall performance, reliability, and stability of the platform. As with any infrastructure-level change, please monitor your services closely and report any issues immediately to ensure smooth operation.
Downtime: None
Please visit the changelog for details.
Sep 9, 2026 16:00-23:00 UTC
Date: September 9, 2026
Start time: 4pm UTC
Duration: 7 hrs
Risk: High | Quarterly Infrastructure Upgrade
This release includes a quarterly backend system update aimed at improving overall performance, reliability, and stability of the platform. As with any infrastructure-level change, please monitor your services closely and report any issues immediately to ensure smooth operation.
Downtime: None
Please visit the changelog for details.
Sep 9, 2026 16:00-23:00 UTC
About This Site
Status and availability for Next Identity and Atlas Console, from Next Reason.
Gateway
Under Maintenance
Applications
Under Maintenance
Journeys
Under Maintenance
Console
Under Maintenance
APIs
Under Maintenance
Unify API
Under Maintenance
Connect SMS API
Under Maintenance
User API
Under Maintenance
Adopt API
Under Maintenance
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
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had a major outage.
had a partial outage.