Next Identity Platform Status

All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway Operational
90 days ago
100.0 % uptime
Today
Applications Operational
90 days ago
100.0 % uptime
Today
Journeys Operational
90 days ago
100.0 % uptime
Today
Console Operational
90 days ago
100.0 % uptime
Today
APIs Operational
90 days ago
100.0 % uptime
Today
Unify API Operational
90 days ago
100.0 % uptime
Today
Connect SMS API Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Jun 8, 2026

No incidents reported today.

Jun 7, 2026

No incidents reported.

Jun 6, 2026

No incidents reported.

Jun 5, 2026

No incidents reported.

Jun 4, 2026
Completed - The scheduled maintenance has been completed.
Jun 4, 01:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 3, 20:59 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 3, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: June 3, 2026
Start time: 4pm UTC
Duration: 9 hrs
Risk: High | Quarterly Infrastructure Upgrade
This release includes a quarterly backend system update aimed at improving overall performance, reliability, and stability of the platform. As with any infrastructure-level change, please monitor your services closely and report any issues immediately to ensure smooth operation.
Downtime: None

Please visit the changelog for details.

May 29, 14:54 UTC
Jun 3, 2026
Jun 2, 2026

No incidents reported.

Jun 1, 2026

No incidents reported.

May 31, 2026

No incidents reported.

May 30, 2026

No incidents reported.

May 29, 2026

No incidents reported.

May 28, 2026

No incidents reported.

May 27, 2026

No incidents reported.

May 26, 2026

No incidents reported.

May 25, 2026

No incidents reported.