Next Identity Platform Status
All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Next Identity & Atlas Console Gateway ? Operational
90 days ago
100.0 % uptime
Today
Next Identity ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Journeys ? Operational
90 days ago
100.0 % uptime
Today
Next Identity IdP API ? Operational
90 days ago
100.0 % uptime
Today
Next Identity SMS API ? Operational
90 days ago
100.0 % uptime
Today
Atlas Console ? Operational
90 days ago
100.0 % uptime
Today
Atlas Console Analytics ? Operational
90 days ago
100.0 % uptime
Today
Atlas Console Configuration API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
Fetching
Next Identity IdP API - Response Time
Fetching
Next Identity IdP API - p99 Latency
Fetching
Next Identity SMS API - p99 Latency
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Past Incidents
Feb 2, 2023
Scheduled Maintenance: Next Identity Release v.1.3.45
Completed - The scheduled maintenance has been completed.
Feb 2, 00:01 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 18:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: February 1, 2023
Start time: 18:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.
Jan 30, 18:13 UTC
Feb 1, 2023
Jan 31, 2023

No incidents reported.

Jan 30, 2023

No incidents reported.

Jan 29, 2023

No incidents reported.

Jan 28, 2023

No incidents reported.

Jan 27, 2023
Unscheduled Maintenance: Next Identity Release v.1.3.44
Completed - The scheduled maintenance has been completed.
Jan 27, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 18:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: January 26, 2023
Start time: 18:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.
Jan 26, 08:22 UTC
Jan 26, 2023
Jan 25, 2023
Scheduled Maintenance: Next Identity Release v.1.3.43 Event B
Completed - The scheduled maintenance has been completed.
Jan 25, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 25, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: January 25, 2023
Start time: 16:00 UTC
Duration: 5 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.
Jan 23, 18:27 UTC
Issue with EKS cluster upgrade
Resolved - This incident has been resolved.

Please visit the changelog for details.
Jan 25, 18:35 UTC
Monitoring - The fix has been implemented and we are monitoring the results.
Jan 25, 18:15 UTC
Identified - Engineering team identified an issue with the ongoing EKS cluster upgrade that is causing 502 errors. Team is currently working on clearing the errors. Relevant updates will be shared once they become available.
Jan 25, 18:06 UTC
Scheduled Maintenance: Next Identity Release v.1.3.43 Event A
Completed - The scheduled maintenance has been completed.
Jan 25, 01:01 UTC
Update - The scheduled maintenance window has been extended to 01:00 UTC to accommodate for further testing and implementation. We will update you again once maintenance has been completed. Thank you.
Jan 24, 23:30 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 24, 18:01 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: January 24, 2023
Start time: 18:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.
Jan 23, 18:24 UTC
Jan 24, 2023
Jan 23, 2023

No incidents reported.

Jan 22, 2023

No incidents reported.

Jan 21, 2023

No incidents reported.

Jan 20, 2023

No incidents reported.

Jan 19, 2023
Unscheduled Maintenance: Next Identity Release v1.3.42
Completed - The scheduled maintenance has been completed.
Jan 19, 01:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jan 18, 19:05 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 18, 19:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 18, 17:42 UTC
Update - We will be undergoing scheduled maintenance during this time.
Jan 17, 17:25 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: January 18, 2023
Start time: 19:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.
Jan 17, 17:07 UTC
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