All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway Operational
Applications Operational
Journeys Operational
Console Operational
APIs Operational
Unify API Operational
Connect SMS API Operational
User API Operational
Adopt API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Oct 24, 2026

No incidents reported today.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

Completed - The scheduled maintenance has been completed.
Oct 21, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 21, 11:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: October 21, 2026
Start time: 11am UTC
Duration: 7 hrs
Risk: Medium
Downtime: None

Please visit the changelog for details.

Oct 16, 17:37 UTC

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.

Oct 18, 2026

No incidents reported.

Oct 17, 2026

No incidents reported.

Oct 16, 2026

No incidents reported.

Oct 15, 2026

No incidents reported.

Oct 14, 2026

No incidents reported.

Oct 13, 2026

No incidents reported.

Oct 12, 2026

No incidents reported.

Oct 11, 2026

No incidents reported.

Oct 10, 2026

No incidents reported.