Next Identity Platform Status
All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Next Identity platform will undergo maintenance:

Date: March 6th
Start time: 16h UTC
Duration: 6 hrs
Risk: High
Downtime: None

High-Risk Update: Enhanced Security in Client Credential Grants

This release introduces changes to the /token endpoint and client credential grants, expanding access while ensuring tighter security controls. We will monitor the system closely post-release and have a 15-minute rollback plan ready for any critical issues. Please report any anomalies promptly.

Please visit the changelog for details.

Posted on Feb 23, 2024 - 20:30 UTC
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Past Incidents
Feb 27, 2024

No incidents reported today.

Feb 26, 2024
Completed - The scheduled maintenance has been completed.
Feb 26, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 26, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: January 26th
Start time: 16h UTC
Duration: 6hrs
Risk: Low
Downtime: None

Please visit the changelog for details.

Feb 20, 16:10 UTC
Feb 25, 2024

No incidents reported.

Feb 24, 2024

No incidents reported.

Feb 23, 2024
Completed - The scheduled maintenance has been completed.
Feb 23, 01:00 UTC
Update - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 22:52 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 22, 17:01 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: January 22th
Start time: 17h UTC
Duration: 8hrs
Risk: Low
Downtime: None

Please visit the changelog for details.

Feb 20, 16:09 UTC
Feb 22, 2024
Feb 21, 2024

No incidents reported.

Feb 20, 2024
Completed - The scheduled maintenance has been completed.
Feb 20, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 20, 10:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
Feb 19, 13:42 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: February 20th
Start time: 10h UTC
Duration: 12hrs
Risk: High
Downtime: None

High-Risk Update & Rollback Plan

This release includes changes that may affect system performance and user interfaces. We will closely monitor the system during and post-release for stability and performance issues. A rollback will be initiated in case of critical problems within 15 minutes. Please report any anomalies immediately.

Please visit the changelog for details.

Feb 16, 13:31 UTC
Feb 19, 2024

No incidents reported.

Feb 18, 2024

No incidents reported.

Feb 17, 2024

No incidents reported.

Feb 16, 2024

No incidents reported.

Feb 15, 2024

No incidents reported.

Feb 14, 2024

No incidents reported.

Feb 13, 2024

No incidents reported.