Next Identity Platform Status
All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance
Scheduled Maintenance: Next Identity Release v1.8.1 Jun 14, 2023 16:00-19:00 UTC
The Next Identity platform will undergo maintenance:

Date: June 14, 2023
Start time: 16h UTC
Duration: 3 hrs
Risk: Medium (known issues during the upgrade from EKS 1.22 to 1.24 may arise, but the team can address them as they come up)
Downtime: Yes (there may be a 3-5 minute)

Please visit the changelog for details.
Posted on May 29, 2023 - 23:48 UTC
Scheduled Maintenance: Next Identity Release v1.8.2 Jun 15, 2023 16:00-19:00 UTC
The Next Identity platform will undergo maintenance:

Date: June 15, 2023
Start time: 16h UTC
Duration: 3 hrs
Risk: Low
Downtime: Yes (there may be a 3-5 minute)

Please visit the changelog for details.
Posted on May 29, 2023 - 23:50 UTC
System Metrics Month Week Day
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Past Incidents
Jun 5, 2023

No incidents reported today.

Jun 4, 2023

No incidents reported.

Jun 3, 2023

No incidents reported.

Jun 2, 2023

No incidents reported.

Jun 1, 2023

No incidents reported.

May 31, 2023

No incidents reported.

May 30, 2023

No incidents reported.

May 29, 2023

No incidents reported.

May 28, 2023

No incidents reported.

May 27, 2023

No incidents reported.

May 26, 2023

No incidents reported.

May 25, 2023

No incidents reported.

May 24, 2023
Scheduled Maintenance: Next Identity Release v1.7.0
Completed - The scheduled maintenance has been completed.
May 24, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 17:01 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: May 24, 2023
Start time: 17h UTC
Duration: 6hrs
Risk: Medium (changes in Federated Groups and Token)
Downtime: None

Please visit the changelog for details.
May 22, 21:56 UTC
May 23, 2023

No incidents reported.

May 22, 2023

No incidents reported.

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