All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Gateway Operational
Applications Operational
Journeys Operational
Console Operational
APIs Operational
Unify API Operational
Connect SMS API Operational
User API Operational
Adopt API Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

System Metrics Month Week Day
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Sep 11, 2026

No incidents reported today.

Sep 10, 2026

No incidents reported.

Sep 9, 2026

Scheduled Maintenance: Next Identity Release v1.77.0
Completed - The scheduled maintenance has been completed.
Sep 9, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Sep 9, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: September 9, 2026
Start time: 4pm UTC
Duration: 7 hrs
Risk: High | Quarterly Infrastructure Upgrade
This release includes a quarterly backend system update aimed at improving overall performance, reliability, and stability of the platform. As with any infrastructure-level change, please monitor your services closely and report any issues immediately to ensure smooth operation.
Downtime: None

Please visit the changelog for details.
Sep 7, 23:51 UTC

Sep 8, 2026

No incidents reported.

Sep 7, 2026

No incidents reported.

Sep 6, 2026

No incidents reported.

Sep 5, 2026

No incidents reported.

Sep 4, 2026

No incidents reported.

Sep 3, 2026

No incidents reported.

Sep 2, 2026

No incidents reported.

Sep 1, 2026

No incidents reported.

Aug 31, 2026

No incidents reported.

Aug 30, 2026

No incidents reported.

Aug 29, 2026

No incidents reported.

Aug 28, 2026

No incidents reported.

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