Next Identity Platform Status

All Systems Operational

About This Site

Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Next Identity Release v1.55.0 Jun 17, 2025 16:00-23:00 UTC

The Next Identity platform will undergo maintenance:

Date June 17th, 2025
Start time: 16h UTC
Duration: 7h
Risk: Medium
Downtime: None

Please visit the changelog for details.
Posted on Jun 13, 2025 - 18:26 UTC

Scheduled Maintenance: Next Identity Release v1.56.0 Jun 18, 2025 16:00-23:00 UTC

The Next Identity platform will undergo maintenance:

Date June 18th, 2025
Start time: 16h UTC
Duration: 7h
Risk: Low
Downtime: None

Please visit the changelog for details.
Posted on Jun 16, 2025 - 15:49 UTC
System Metrics Month Week Day
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Jun 16, 2025

No incidents reported today.

Jun 15, 2025

No incidents reported.

Jun 14, 2025

No incidents reported.

Jun 13, 2025

No incidents reported.

Jun 12, 2025
Scheduled Maintenance: Next Identity Release v1.54.0
Completed - The scheduled maintenance has been completed.
Jun 12, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 12, 14:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date June 12th, 2025
Start time: 14h UTC
Duration: 7h
Risk: High | Deprecated Security Header Removal
This update removes the X-XSS-Protection header. While modern protections remain, some browsers may no longer block basic XSS attempts. Please report any issues immediately to ensure platform stability.
Downtime: None

Please visit the changelog for details.
Jun 10, 17:19 UTC
Jun 11, 2025

No incidents reported.

Jun 10, 2025

No incidents reported.

Jun 9, 2025

No incidents reported.

Jun 8, 2025

No incidents reported.

Jun 7, 2025

No incidents reported.

Jun 6, 2025

No incidents reported.

Jun 5, 2025

No incidents reported.

Jun 4, 2025

No incidents reported.

Jun 3, 2025

No incidents reported.

Jun 2, 2025
Scheduled Maintenance: Next Identity Release v1.53.1
Completed - The scheduled maintenance has been completed.
Jun 2, 20:00 UTC
Update - Scheduled maintenance is still in progress. We will provide updates as necessary.
Jun 2, 13:42 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 2, 11:00 UTC
Update - We will be undergoing scheduled maintenance during this time.
May 28, 18:52 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date June 2nd, 2025
Start time: 11h UTC
Duration: 9h
Risk: Medium
Downtime: None

Please visit the changelog for details.
May 28, 00:45 UTC
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