Next Identity Platform Status
All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Next Identity Gateway ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Applications ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Journeys ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Console ? Operational
90 days ago
100.0 % uptime
Today
Next Identity APIs ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Unify IdP API ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
Next Identity Operate API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
Fetching
Next Identity IdP API - Response Time
Fetching
Next Identity IdP API - p99 Latency
Fetching
Next Identity SMS API - p99 Latency
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Past Incidents
Mar 22, 2023

No incidents reported today.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.

Mar 16, 2023

No incidents reported.

Mar 15, 2023
Completed - The scheduled maintenance has been completed.
Mar 15, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 15, 17:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: March 15, 2023
Start time: 17:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.

Mar 13, 18:14 UTC
Mar 14, 2023

No incidents reported.

Mar 13, 2023

No incidents reported.

Mar 12, 2023

No incidents reported.

Mar 11, 2023

No incidents reported.

Mar 10, 2023
Completed - The scheduled maintenance has been completed.
Mar 10, 00:15 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 9, 22:15 UTC
Scheduled - The Next Identity platform will undergo hotfix maintenance shortly:

Date: March 9, 2023
Start time: 22:15 UTC
Duration: 2 hrs
Risk: Low
Downtime: None

This hotfix release will resolve the following issue:

`/token` unable to make a token call using `refresh_token`
The issue where making a call to token endpoint using refresh_token returns a 500 Internal Server error has been fixed.

Mar 9, 22:14 UTC
Mar 9, 2023
Completed - The scheduled maintenance has been completed.
Mar 9, 00:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 8, 18:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: March 8, 2023
Start time: 18:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.

Mar 7, 17:21 UTC
Mar 8, 2023