Next Identity Platform Status
All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
Fetching
Next Identity IdP API - Response Time
Fetching
Next Identity IdP API - p99 Latency
Fetching
Next Identity SMS API - p99 Latency
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Past Incidents
Feb 10, 2025

No incidents reported today.

Feb 9, 2025

No incidents reported.

Feb 8, 2025

No incidents reported.

Feb 7, 2025

No incidents reported.

Feb 6, 2025

No incidents reported.

Feb 5, 2025
Completed - The scheduled maintenance has been completed.
Feb 5, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 5, 14:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: Feb 5th, 2025
Start time: 2PM UTC
Duration: 7h
Risk: High
Downtime: None

High-Risk Update: User Data Storage & IDP Adjustments
This update modifies data storage logic and IDP code to support future user data migration and Hosted Journeys compatibility. While no immediate impact is expected, changes affect existing services, posing risks to property access and legacy Hosted Journeys functionality. Please report any issues immediately to ensure platform stability.

Please visit the changelog for details.

Jan 30, 17:11 UTC
Feb 4, 2025

No incidents reported.

Feb 3, 2025

No incidents reported.

Feb 2, 2025

No incidents reported.

Feb 1, 2025

No incidents reported.

Jan 31, 2025

No incidents reported.

Jan 30, 2025

No incidents reported.

Jan 29, 2025

No incidents reported.

Jan 28, 2025

No incidents reported.

Jan 27, 2025

No incidents reported.