Next Identity Platform Status
All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Next Identity platform will undergo maintenance:

Date: June 26, 2024
Start time: 16h UTC
Duration: 6hrs
Risk: High
Downtime: None

High-Risk Update: Enhanced Rate Limiting and Persistent Login Feature

This release includes changes to rate limiting for API endpoints and introduces the "Keep Me Logged In" functionality. We are actively monitoring the system post-release and have a 15-minute rollback plan ready to swiftly address any critical issues. Your immediate reporting of anomalies is crucial to ensuring platform stability and security.

Please visit the changelog for details.

Posted on Jun 18, 2024 - 21:37 UTC
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Past Incidents
Jun 21, 2024

No incidents reported today.

Jun 20, 2024
Completed - The scheduled maintenance has been completed.
Jun 20, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 20, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: June 20th, 2024
Start time: 16h UTC
Duration: 6hrs
Risk: Low
Downtime: None

Please visit the changelog for details.

Jun 18, 16:16 UTC
Jun 19, 2024

No incidents reported.

Jun 18, 2024
Completed - The scheduled maintenance has been completed.
Jun 18, 22:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 18, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: June 18th, 2024
Start time: 16h UTC
Duration: 6hrs
Risk: Medium
Downtime: None

Please visit the changelog for details.

Jun 14, 19:15 UTC
Jun 17, 2024

No incidents reported.

Jun 16, 2024

No incidents reported.

Jun 15, 2024

No incidents reported.

Jun 14, 2024

No incidents reported.

Jun 13, 2024

No incidents reported.

Jun 12, 2024

No incidents reported.

Jun 11, 2024
Completed - The scheduled maintenance has been completed.
Jun 11, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 11, 16:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: June 11th 2024
Start time: 16h UTC
Duration: 7 hrs
Risk: High
Downtime: None

High-Risk Update: Enhanced Security for OTP Verification

This update modifies OTP verification to update the 'Last Login' field only after successful code entry. We are actively monitoring the system post-release and have a 15-minute rollback plan ready to swiftly address any critical issues. Your immediate reporting of anomalies is crucial to ensuring platform stability and security.

Please visit the changelog for details.

Jun 7, 18:39 UTC
Jun 10, 2024

No incidents reported.

Jun 9, 2024

No incidents reported.

Jun 8, 2024

No incidents reported.

Jun 7, 2024

No incidents reported.