Issue with /userinfo endpoint

Incident Report for Next Identity

Resolved

This incident has been resolved following confirmation from impacted integrations. Additional test cases for the `/userinfo` endpoint will be added to QA.

Posted Dec 16, 2021 - 11:01 UTC

Monitoring

The hotfix to resolve the `/userinfo` endpoint issue has been released (v1.3.4) and reported to be resolved. We will continue to monitor.

Posted Dec 16, 2021 - 10:26 UTC

Identified

The `/userinfo` endpoint issue has been identified. A hotfix will be implemented shortly.

Posted Dec 16, 2021 - 09:57 UTC

Investigating

We are currently investigating a potential issue with the `/userinfo` endpoint following yesterday's release of v1.3.3 of the Next Identity platform.

Posted Dec 16, 2021 - 09:24 UTC

This incident affected: Applications (Journeys), APIs (Unify API, Connect SMS API), and Gateway.