Scheduled Maintenance: Atlas Console Release v1.3.31
Scheduled Maintenance Report for Next Identity
Postmortem

During the scheduled maintenance release for the Atlas Consol v1.3.31, Next Reason support team received a report that the Next Identity Journeys platform had experienced a p99 latency increase  at 14:25 UTC. It was then identified that the issue was related to Akamai reaching API Rate Limit. Please visit this incident report for more details.

Thank you for your understanding.

– The Next Reason team

Posted Sep 29, 2022 - 11:25 UTC

Completed
The scheduled maintenance has been completed.
Posted Sep 28, 2022 - 18:39 UTC
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Sep 28, 2022 - 15:00 UTC
Scheduled
The Atlas Console will undergo maintenance:

Date: September 28, 2022
Start time: 15:00 UTC
Duration: 6 hrs
Risk: Low
Downtime: None

Please visit the changelog for details.
Posted Sep 26, 2022 - 18:55 UTC
This scheduled maintenance affected: Gateway and Applications (Console).