Next Identity Platform Status

All Systems Operational

About This Site

Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Next Identity Release v159.1 Aug 27, 2025 11:00-18:00 UTC

The Next Identity platform will undergo maintenance:

Date August 27th, 2025
Start time: 11h UTC
Duration: 7h
Risk: > High | Token Expiry Response Correction
This update ensures that the token expiration time communicated to applications now matches the configured settings. While this improves accuracy and consistency, it may affect how some applications handle user sessions. Please validate your integrations and monitor application behavior closely after deployment.The following changes are included in this release of the Next Identity platform.
Downtime: None

Please visit the changelog for details.
Posted on Aug 22, 2025 - 18:15 UTC
System Metrics Month Week Day
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Aug 22, 2025

No incidents reported today.

Aug 21, 2025

No incidents reported.

Aug 20, 2025

No incidents reported.

Aug 19, 2025

No incidents reported.

Aug 18, 2025

No incidents reported.

Aug 17, 2025

No incidents reported.

Aug 16, 2025

No incidents reported.

Aug 15, 2025

No incidents reported.

Aug 14, 2025

No incidents reported.

Aug 13, 2025
Scheduled Maintenance: Next Identity Release v1.59.0
Completed - The scheduled maintenance has been completed.
Aug 13, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 13, 11:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date August 13th, 2025
Start time: 11am UTC
Duration: 7h
Risk: > Medium
Downtime: None

Please visit the changelog for details.
Aug 11, 22:40 UTC
Aug 12, 2025

No incidents reported.

Aug 11, 2025

No incidents reported.

Aug 10, 2025

No incidents reported.

Aug 9, 2025

No incidents reported.

Aug 8, 2025

No incidents reported.

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