Next Identity Platform Status

All Systems Operational

About This Site

Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Next Identity Release v1.64.0 Nov 26, 2025 11:00-18:00 UTC

The Next Identity platform will undergo maintenance:

Date: November 26, 2025
Start time: 11am UTC
Duration: 7 hrs
Risk: Medium
Downtime: None

Please visit the changelog for details.
Posted on Nov 19, 2025 - 08:12 UTC

Scheduled Maintenance: Next Identity Release v1.65.0 Dec 3, 2025 16:00-23:00 UTC

The Next Identity platform will undergo maintenance:

Date: December 3rd, 2025
Start time: 4pm UTC
Duration: 7 hrs
Risk: High | Platform Infrastructure Upgrade

This update upgrades the platform to improve reliability, performance, and security. While it strengthens customer login and registration flows, please monitor application behavior closely after deployment.

Downtime: None

Please visit the changelog for details.
Posted on Nov 19, 2025 - 08:18 UTC
System Metrics Month Week Day
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Nov 24, 2025

No incidents reported today.

Nov 23, 2025

No incidents reported.

Nov 22, 2025

No incidents reported.

Nov 21, 2025

No incidents reported.

Nov 20, 2025

No incidents reported.

Nov 19, 2025

No incidents reported.

Nov 18, 2025

No incidents reported.

Nov 17, 2025

No incidents reported.

Nov 16, 2025

No incidents reported.

Nov 15, 2025

No incidents reported.

Nov 14, 2025

No incidents reported.

Nov 13, 2025

No incidents reported.

Nov 12, 2025

No incidents reported.

Nov 11, 2025

No incidents reported.

Nov 10, 2025
Scheduled Maintenance: Next Identity Release v1.63.1
Completed - The scheduled maintenance has been completed.
Nov 10, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 10, 11:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: November 10, 2025
Start time: 11am UTC
Duration: 7 hrs
Risk: Medium
Downtime: None

Please visit the changelog for details.
Nov 4, 07:19 UTC
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