Next Identity Platform Status

All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Oct 7, 2025

No incidents reported today.

Oct 6, 2025

No incidents reported.

Oct 5, 2025

No incidents reported.

Oct 4, 2025

No incidents reported.

Oct 3, 2025

No incidents reported.

Oct 2, 2025

No incidents reported.

Oct 1, 2025
Completed - The scheduled maintenance has been completed.
Oct 1, 23:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Oct 1, 16:00 UTC
Scheduled - he Next Identity platform will undergo maintenance:

Date October 1st, 2025
Start time: 4pm UTC
Duration: 9h
Risk: > High | Kong Upgrade
This update enhances the platform’s reliability and logging accuracy by upgrading the gateway and standardizing key configurations. While improving overall service performance, it may temporarily impact application availability or customer access. Please monitor key workflows closely after deployment.
Downtime: None

Please visit the changelog for details.

Sep 26, 18:39 UTC
Sep 30, 2025

No incidents reported.

Sep 29, 2025

No incidents reported.

Sep 28, 2025

No incidents reported.

Sep 27, 2025

No incidents reported.

Sep 26, 2025

No incidents reported.

Sep 25, 2025

No incidents reported.

Sep 24, 2025

No incidents reported.

Sep 23, 2025

No incidents reported.