Next Identity Platform Status

All Systems Operational

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Status and availability for Next Identity and Atlas Console, from Next Reason.

Uptime over the past 90 days. View historical uptime.
Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

No incidents or maintenance related to this downtime.

Scheduled Maintenance

Scheduled Maintenance: Next Identity Release v1.52.1 Apr 30, 2025 11:00-18:00 UTC

The Next Identity platform will undergo maintenance:

Date: April 30th, 2025
Start time: 11h UTC
Duration: 7 hrs
Risk: High | Gateway Handling for API Calls
This update changes gateway routing and logging for API calls. An unexpected technical issue, though unlikely, could cause some platform actions to fail or display generic error messages instead of succeeding as expected. Please report any issues immediately to ensure platform stability.
Downtime: None

Please visit the changelog for details.
Posted on Apr 25, 2025 - 14:10 UTC
System Metrics Month Week Day
Next Identity Journeys - Response Time
Fetching
Next Identity Journeys - p99 Latency
Fetching
Next Identity IdP API - Response Time
Fetching
Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
Fetching
Apr 26, 2025

No incidents reported today.

Apr 25, 2025

No incidents reported.

Apr 24, 2025

No incidents reported.

Apr 23, 2025

No incidents reported.

Apr 22, 2025

No incidents reported.

Apr 21, 2025

No incidents reported.

Apr 20, 2025

No incidents reported.

Apr 19, 2025

No incidents reported.

Apr 18, 2025

No incidents reported.

Apr 17, 2025

No incidents reported.

Apr 16, 2025
Scheduled Maintenance: Next Identity Release v1.52.0
Completed - The scheduled maintenance has been completed.
Apr 16, 18:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 16, 11:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date April 16th, 2025
Start time: 11h UTC
Duration: 7h
Risk: Medium
Downtime: None

Please visit the changelog for details.
Apr 8, 15:33 UTC
Apr 15, 2025

No incidents reported.

Apr 14, 2025

No incidents reported.

Apr 13, 2025

No incidents reported.

Apr 12, 2025

No incidents reported.

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