Next Identity Platform Status
All Systems Operational

About This Site

Status and availability for Next Identity and Atlas Console, from Next Reason.

Gateway ? Operational
90 days ago
100.0 % uptime
Today
Applications ? Operational
90 days ago
100.0 % uptime
Today
Journeys ? Operational
90 days ago
100.0 % uptime
Today
Console ? Operational
90 days ago
100.0 % uptime
Today
APIs ? Operational
90 days ago
100.0 % uptime
Today
Unify API ? Operational
90 days ago
100.0 % uptime
Today
Connect SMS API ? Operational
90 days ago
100.0 % uptime
Today
User API Operational
90 days ago
100.0 % uptime
Today
Adopt API ? Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Scheduled Maintenance
The Next Identity platform will undergo maintenance:

Date: Nov 26th, 2024
Start time: 2PM UTC
Duration: 7h
Risk: High: Login Claims Changes & Redirect Fixes
This update includes adjustments to login claims, potentially impacting some users' login experiences, and addresses Back to App redirection issues from the Profile Page. Please report any issues immediately to ensure platform stability.
Please visit the changelog for details.

Posted on Nov 18, 2024 - 18:00 UTC
Next Identity Journeys - Response Time
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Next Identity Journeys - p99 Latency
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Next Identity IdP API - Response Time
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Next Identity IdP API - p99 Latency
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Next Identity SMS API - p99 Latency
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Past Incidents
Nov 21, 2024

No incidents reported today.

Nov 20, 2024

No incidents reported.

Nov 19, 2024

No incidents reported.

Nov 18, 2024

No incidents reported.

Nov 17, 2024

No incidents reported.

Nov 16, 2024

No incidents reported.

Nov 15, 2024

No incidents reported.

Nov 14, 2024

No incidents reported.

Nov 13, 2024

No incidents reported.

Nov 12, 2024

No incidents reported.

Nov 11, 2024

No incidents reported.

Nov 10, 2024

No incidents reported.

Nov 9, 2024

No incidents reported.

Nov 8, 2024

No incidents reported.

Nov 7, 2024
Completed - The scheduled maintenance has been completed.
Nov 7, 21:00 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Nov 7, 14:00 UTC
Scheduled - The Next Identity platform will undergo maintenance:

Date: Nov 7th, 2024
Start time: 2PM UTC
Duration: 7h
Risk: High: Backend Updates and Security Enhancement
Recent updates include adjusting auth_code_lifetime, with a fix applied to revert it to 1 minute. Also, some Next Identity Journeys calls have been migrated to Next Identity IDP as part of efforts toward IDP agnosticism. We are closely monitoring the system and have a 15-minute rollback plan in place. Please report any issues immediately to ensure platform stability.
Please visit the changelog for details.

Nov 6, 15:01 UTC